Complaints procedure

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Calvine Partners aims to conduct all of our business with the highest standards of integrity. We seek to put our clients' interests first.

 

If you are dissatisfied with the service provided, please contact us by telephone at +44 (0) 131 376 3630 or by email at ak@calvinepartners.com.

 

We shall:

 

• Acknowledge and respond to your complaint promptly

• Investigate and assess your complaint

• Explain our assessment of your complaint

• Offer redress or remedial action where appropriate

 

If we are unable to address your complaint to your satisfaction, we refer you to

the Financial Ombudsman Service.

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